Q: How will the hospital or emergency personnel know they should contact Air Evac if I have a life or lime threatening emergency?Ī: The emergency personnel will know to contact us by your decals or by word of mouth. If your membership is input on 01-01-07, it will not be due again until 01-01-08. Q: Is the annual membership from the date of payment or is it renewable once a year on a particular date?Ī: The annual membership is due on the date of which we input in our system. Q: Will I receive something to carry with me showing that I am a member?Ī: When you become a member with Air Evac Lifeteam we mail you a welcome packet which contains car stickers, phone stickers, wallet cards, plastic bag and medical forms. (IF they have primary residence in your home and your household membership is current). Q: I have a child in college will he/she be covered on my AEL Membership?Ī: Yes! If you have children in college, your membership is current, and their college is within our coverage area, they will be covered until they graduate or no longer attend college. Since that time we have transported over 100,000 people. Q: How long has Air Evac been in business?Ī:Ěir Evac Lifeteam was founded in 1985. Q: Is the ground ambulance or other air ambulance fee included with the AEL membership?Ī: The membership fee only covers flights with Air Evac Lifeteam. If you call Air Evac Communication Center the AEL communicator will dispatch a ground ambulance who will determine whether or not the emergency requires an AEL helicopter. The ground ambulance will determine whether or not the emergency requires a helicopter. Q: If you have a membership with Air Evac and request service does a ground ambulance provide service as well?Ī: If you call 911 and request Air Evac Lifeteam the 911 operator will dispatch a ground ambulance to the scene. Q:ĝo you bill our insurance company and accept assignment?Ī: We reserve the right to bill your insurance provider, and what the providers pay we accept as payment in full. Air Evac Lifeteam is also valid anywhere in our coverage area. We also do scene flights for life or limb threatening emergencies. We do hospital to hospital transfers if the doctor deems the flight medically necessary. Q: What services are members entitled to?Ī:ěy becoming an Air Evac member we reserve the right to bill your insurance provider, and what the provider pays we accept as payment in full. A 5 year membership is $225 single, couple $250, and household $275. A membership for 3 year is $135 for a single household, $150 a couple and $165 for a household. Q:ĝo you take patients to the nearest Hospital?Ī: We take patients to the closest appropriate hospital.Ī: The membership rates for a single members are $50, a couple $55 and a household $60. Q: If we needed Air Evac we have to have a doctor’s approval before being airlifted to the hospital?Ī: If an emergency is detected call 911, state that your are an Air Evac member and the ground ambulance that is dispatched will make the determination for flight on the scene. Q:ĝoes the membership cover us at our home?Ī: The membership covers you anywhere in our coverage area. Q:ĝoes a family plan include the whole family if we do not reside in the same household?Ī:Ě family plan only covers members of the household who reside under the same roof. If the parents do reside in the coverage area it is their responsibility to purchase a membership. Q:Ĝan our grandchildren be included on our membership if they do not reside in our home?Ī: Grandchildren can be covered if their parents do not reside in the coverage area. Q:ĝoes membership with Air Evac includes transportation from one hospital to another?Ī: We do hospital to hospital transfers when the doctor deems the flight medically necessary. Q: Where can I learn more about your services?Ī: You may contact a Membership Representative at 1.800.793.0010 State that you are an Air Eva member and the ground ambulance dispatched will make the determination on the scene. Q:ĝoes a heart attack or stroke fit the category of life or limb threatening?Ī: If a heart attack or stroke is detected call 911.